Terms & Conditions

Welcome to our website. By accessing or purchasing from our shop, you agree to the following terms and conditions. Please read them carefully.

1. Overview

This website is operated by our woodworking business based in Middlebury, Indiana. Throughout the site, the terms “we,” “us,” and “our” refer to our business. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms and Conditions.

2. Products & Services

All of our products are handcrafted woodworking items, made to order. Due to the handmade nature of our products:

Each piece may have slight variations in color, grain, or finish
Dimensions may vary slightly
These variations are not considered defects

We make every effort to display our products as accurately as possible.

3. Order Processing

Orders typically take up to 2 weeks to complete before shipping. Production times may vary depending on demand or custom requests.

We reserve the right to refuse or cancel any order at our discretion.

4. Pricing & Payments

All prices are listed in U.S. dollars. We reserve the right to change prices at any time without notice.

Payment is required in full at the time of purchase.

5. Shipping

Please refer to our Shipping Policy for detailed information on production times, shipping timelines, and delivery expectations.

We are not responsible for delays caused by shipping carriers or incorrect addresses provided by the customer.

6. Returns & Refunds

Because our items are made to order:

All sales are generally final
We do not accept returns or exchanges unless the item arrives damaged or defective

If your item arrives damaged, you must contact us within 5 days of delivery with photos of the damage.

7. Custom Orders

Custom or personalized items cannot be canceled, returned, or refunded once production has begun.

It is the customer’s responsibility to ensure all custom details are correct at the time of order.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our liability is limited to the purchase price of the product.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us through our website.